Terms and Conditions

Salon Terms & Conditions



Please arrive 10 minutes prior to your treatment. Late arrival may result in shortened treatment time or in some instances certain treatments cannot be shortened and so we will be unable to perform the treatment at all immediately and so may result in you Treatment being charged at full price.




To cancel or change an appointment, a minimum of 24 hours notice and 48 hours for Packages is required; otherwise a 50% charge may be implemented. Appointments missed will be charged at full price.




To respect the relaxing environment we wish to create and also to comply with current health and safety regulations, we request that children and babies are not brought into the salon.




All courses must be paid in full at time of booking and completed within 6 months and are non-refundable. Missed appointments will result in treatments deducted from your course.




We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance with the Cancellations Policy.


Gift Vouchers


Available for treatments are non-refundable and must be produced at the time of your treatment. Vouchers are valid for 6 months from date of purchase. Our expert team will be delighted to assist you if you need advice. Please note, gift vouchers cannot be used for treatments with our Registered Practitioners or to purchase products


Offers and discounts

Please quote any offers when making your booking and be aware that no two offers can be used in conjunction with each other


Mobile Phones, Smart Phones and Tablets


We ask that all handheld electronics are turned off or put on silent mode for the relaxation of all clients.




Our prices are subject to change without notice.


Refunds and Exchanges


Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from The Beauty Lounge – . We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.



We reserve the right to modify/discontinue treatments, to amend prices and opening times without notice. Please see